Support That Feels Like Part of Your Team: Meet Our Tech Support Mentors
One of the things that we are most proud of at CampBrain is our support team. We want you to enjoy every aspect of using our software and when you need help, you can be confident that you'll reach a friendly, smart human being on our support team. The support team is made up of caring individuals, many with backgrounds in the camp industry or customer service, who are at their happiest at work when they can build relationships and help you run your business more smoothly. Our email and call volume has increased in the last couple of years, [...]
2025 Holiday Hours
With the holidays season coming up, many of our staff will be taking some time off this December. We will be available to support you during the holidays and wanted to let you know when our team will be available and when our offices will be closed. If the date is not listed below, we will have our regular support hours, from 8:30 am – 8:00 pm EST. Monday, December 22nd to Wednesday, December 24th – We are reachable via e-mail (support@campbrain.com) from 9 am – 5 pm ET Thursday, December 25th - Closed for Christmas Day Friday, December 26th [...]
2025: Year In Review
Each year, we take a moment to reflect on the past 12 months, the progress we've made, the lessons we've learned, and the milestones we've celebrated together. This year, our software evolved with key platform updates and exciting new features, our teams grew, and we shared many memorable moments across conferences and events. Product: Stability When it comes to the product, we made platform stability and performance our top priority. Our dedicated platform squad modernized key systems, reduced technical debt, and built long-term efficiencies, ensuring CampBrain continues to reliably support every client. Although much of this work happened behind the [...]
2024: Year in Review
Dear CampBrain Clients: In our annual post, we use this time to give you some insight into what has been happening at CampBrain for the last 12-months. The word we’d use to describe the past year is growth. Growth both in terms of where we’re heading with the product but also within our team. There’s much to share so let’s get into it! Product Enhancements In January 2024, our team began a new software development life cycle which is our workflow process in which we decide what we’re working on, solving, building and releasing all within an eight -week [...]
Celebrating 30 Years of CampBrain: A Legacy of Innovation and Service
Celebrating 30 Years of CampBrain For three decades, CampBrain has been at the forefront of camp management software, shaping the way camps across North America operate and thrive. As we mark this significant milestone, we reflect on the journey that has brought us here and look forward to the exciting future ahead. Welcome Camps! It all began on April 20th, 1994 when CampBrain V1.0 was created by Shane Miskin, in collaboration with our founding 10 camps. From its humble beginnings, CampBrain quickly gained traction, thanks to its user-centric approach and commitment to excellence. However, it wasn't until 1999, when Rob [...]
Celebrating 5 Years of Pip, Naoe, & Chris
Celebrating 5 Years of Pip, Naoe, & Chris Every fall, we spend some time as a team recognizing Brainers who have reached milestones in their career. At our Year-End Weekend, when Brainers and their families visit one of our camps, everyone gathers for a campfire on Saturday night. Our leaders share some words to honour any Brainers who are attending & who have reached their 5-Year Milestones, with their families present, and each Brainer is presented with a special engraved paddle. This past September, around the campfire, we shared some words to honour Pip, Naoe, and Chris – and Rich [...]
