We’re Here When You Need Us

Talk to a real person, not a “bot”

Client Support
Relax, we’re here to help
Extended hours
Get answers from 8:30 a.m. to 8 p.m. ET every weekday, with emergency coverage on weekends.
Super-fast response times
Just call our 866-485-8885 number, Option 1, and your call will be answered within 90 seconds.
Camp know-how
Collaborate with our team of fellow camp folks – people who know your challenges and how to get the most out of your software.
Get the time you need
Solve complex, real-life problems – without any limits on time spent – with help from our Client Support Team.

Implementation
Ready from the get-go
Total support from day 1
A dedicated Implementation Team will get you fully fluent in CampBrain, help build your forms and registration site and consult on your unique setup.
Launch with confidence
Before you go live, the team will ensure you have a foolproof setup and a deep understanding of the system.
Months of proactive assistance
As programs ramp up or wind down, our Implementation process anticipates your evolving needs and gives you the right level of support at just the right time.
Knowledge sharing
Hiring a new primary user? The Implementation Team will make sure they’re ready to hit the ground running on CampBrain.

Reporting
Gather data your way
Customize to suit
Collaborate with our experienced Reporting Team to build customized reports just for your camp.
“Out of the box” reports
Keep it simple by leveraging our wide range of standard reports, including financial, registration, medical and more.
Built-in reporting time
Your annual subscription includes time that you can use to design and develop your custom reports, free of charge.
Do a deep dive
Gain really rich insights into your business by creating your own robust set of customized reports that let you take control of your data.

Client Success
Support that grows with you
Long-term collaboration
Tap into your dedicated Client Success Team so you’re always getting the most out of CampBrain, no matter how long you’ve been working with us.
Trend identification
The Client Success Team proactively analyzes data and identifies user trends so you get support and advice before you even know you need it.
Solve complex problems
Face down any challenge with the help of client success experts who know how to get you back on track for the long term.
Connect with us live at BRAINSTORM
Let us show you how to get the most out of CampBrain during BRAINSTORM, our immersive, in-person user experience.
Learn how effortless it is to use your camp software
Choosing a camp management solution is like choosing a camp: the fit has to be just right. Want to know if CampBrain is a perfect match for you? Get in touch. We’ll discuss your needs, walk you through the system and answer any questions you have.





