We’re here when you need us

Extended hours

Get answers from 8:30 a.m. to 8 p.m. ET every weekday, with emergency coverage on weekends. 

Super-fast response times

Just call our 866-485-8885 number, Option 1, and your call will be answered within 90 seconds.

Camp know-how

Collaborate with our team of fellow camp folks – people who know your challenges and how to get the most out of your software.

Get the time you need

Solve complex, real-life problems – without any limits on time spent – with help from our Client Support Team. 

Total support from day 1

A dedicated Implementation Team will get you fully fluent in CampBrain, help build your forms and registration site and consult on your unique setup.

Launch with confidence

Before you go live, the team will ensure you have a foolproof setup and a deep understanding of the system.

Months of proactive assistance

As programs ramp up or wind down, our Implementation process anticipates your evolving needs and gives you the right level of support at just the right time.

Knowledge sharing

Hiring a new primary user? The Implementation Team will make sure they’re ready to hit the ground running on CampBrain.

Customize to suit

Collaborate with our experienced Reporting Team to build customized reports just for your camp.

“Out of the box” reports

Keep it simple by leveraging our wide range of standard reports, including financial, registration, medical and more.

Built-in reporting time

Your annual subscription includes time that you can use to design and develop your custom reports, free of charge.

Do a deep dive
Gain really rich insights into your business by creating your own robust set of customized reports that let you take control of your data. 

Long-term collaboration

Tap into your dedicated Client Success Team so you’re always getting the most out of CampBrain, no matter how long you’ve been working with us.

Trend identification

The Client Success Team proactively analyzes data and identifies user trends so you get support and advice before you even know you need it. 

Solve complex problems

Face down any challenge with the help of client success experts who know how to get you back on track for the long term.