For the past 8+ years, Triple C Camp has been working with CampBrain starting with our desktop version, they have grown with us and have now migrated to our web based version. Triple C Camp is all about fostering exploration, courage, curiosity, and upholding tradition. From day camps to overnight stays, Triple C Camp has it all for rising kindergarteners all the way up to 11th grade.
We had the privilege to speak with Eryn Haskins, the current Director of Operations and Co-Owner of Triple C Camp, starting as a camper and growing into the role she has now, is truly “the glue holding it all together”. Check out what she has to say about our support from our CampBrain team!
What keeps you coming back to CampBrain year after year?
Eryn: I would say the thing that’s kept us coming back is definitely the customer service. CampBrain is super supportive. Whenever we need something, whether it’s a custom form or just a quick question because a parent’s having trouble logging in, whatever it might be, I can call and get either an immediate answer or a quick turnaround regardless of what the problem might be.
How do you feel when you call the CampBrain Support Team?
Eryn: When I call CampBrain Support Team, I feel super supported.
How has CampBrain changed or helped your business?
Eryn: CampBrain registration has greatly impacted our camp family and camp parent experience. It’s made it a really smooth, simple process for them when they log in to register from year to year, or even after the camp season or whatever program season we’re in. They’re able to log in at any time, see their financial information, see what weeks they were signed up for, and pretty much get answers to all of their questions, which has supported us from the admin side as well, and not only supported the camp families.
What does your workday look like using CampBrain?
Eryn: A workday using CampBrain is a lot simpler than it used to be. I’m able to go in, look at registrations, double check everything for our families, which isn’t always a necessary step because CampBrain handles most of that. It’s made it super simple in regards to cabin and putting kiddos in certain groups. It’s really eliminated or cut back on the number of hours that our admin team has to spend going through registrations. Now with paperwork and families being able to upload paperwork right to the camper portal that we can go in and double check. It’s really cut back on the number of hours that we’re having to kind of file through everything and triple check, which has just been a huge support overall.
Love your Software
Hear from other CampBrain customers and leaders in the camp world about why they chose CampBrain and love their software.
