Using NPS to Drive Customer Happiness NPS is simple, easy to compare, and acts as an incredible measure of brand performance. For a camp registration software, it has become an integral tool for us to measure our successes, identify areas of improvement, and gather client reviews. But what is NPS, and how can camps use it to improve operations? Those are the exact questions we are here to answer. What is NPS? NPS stands for Net Promoter Score. NPS is a score derived from surveys that you've seen many times. The survey question can be slightly modified but should always [...]